GRI Index

GRI Indicator Description Section (s) Explanation
 
1. Strategy and Analysis
1.1
Statement from the most senior decision-maker of the organization (e.g., CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy.
Messages from Bob Iger & Jay Rasulo
1.2 Description of key impacts, risks, and opportunities. Messages from Bob Iger & Jay Rasulo; Citizenship at Disney; Stakeholder Engagement; Looking Ahead
2. Organizational Profile
2.1 Name of the organization. Corporate Information
2.2 Primary brands, products, and/or services. Corporate Information
2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. Form 10-K
2.4 Location of organization's headquarters. Form 10-K
2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. Disney Operations; About the Supply Chain
2.6 Nature of ownership and legal form. Form 10-K
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). Form 10-K
2.8 Scale of the reporting organization. Corporate Information; Form 10-K; About This Report
2.9 Significant changes during the reporting period regarding size, structure, or ownership. Corporate Information; Form 10-K; About This Report
2.10 Awards received in the reporting period. Chart 04: Awards & Recognition
3. Report Parameters
Report Profile
3.1 Reporting period (e.g., fiscal/calendar year) for information provided. About This Report
3.2 Date of most recent previous report (if any). About This Report Our most recent reports include a 2008 Corporate Responsibility Report and a 2009 Data Update to the Corporate Responsibility Report.
3.3 Reporting cycle (annual, biennial, etc.). About This Report
3.4 Contact point for questions regarding the report or its contents. Feedback
Report Scope and Boundary
3.5 Process for defining report content. Citizenship at Disney; Stakeholder Engagement
3.6 Boundary of the report. About This Report Our report covers The Walt Disney Company and its affiliated companies. We specifically notate instances in which the scope is different.
3.7 State any specific limitations on the scope or boundary of the report. About This Report
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. See footnotes of specific charts and tables for relevant information
3.9 Data measurement techniques and the basis of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. See footnotes of specific charts and tables for relevant information
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods). See footnotes of specific charts and tables for relevant information
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. See footnotes of specific charts and tables for relevant information
GRI Content Index
3.12 Table identifying the location of the Standard Disclosures in the report. GRI Index
Assurance
3.13 Policy and current practice with regard to seeking external assurance for the report. Not Reported
4. Governance, Commitments and Engagement
Governance
4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. Governance; Corporate Governance Website
4.2 Indicate whether the Chair of the highest governance body is also an executive officer. Governance; Corporate Governance Website
4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members. Governance; Corporate Governance Website
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. Governance; Corporate Governance Website
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance). Proxy Statement
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided. Corporate Governance Website
4.7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization's strategy on economic, environmental, and social topics. Corporate Governance Website
4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. Citizenship at Disney Throughout the report, we detail the different principles and guidelines that frame our approach to corporate responsibility.
4.9 Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. Corporate Governance Website
4.10 Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance. Corporate Governance Website
Commitments to External Initiatives
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization. Stakeholder Engagement; Environment; Form 10-K
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. Partnering with Parents; Animal Programs; Environment; International Labor Standards In many key themes, we detail relationships with external initiatives and codes.
4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations. Animal Programs; International Labor Standards In many key themes, we detail membership in associations and advocacy organizations.
Stakeholder Engagement
4.14 List of stakeholder groups engaged by the organization. Stakeholder Engagement; Throughout the Report In many key themes, we detail stakeholder engagement approaches and key relationships.
4.15 Basis for identification and selection of stakeholders with whom to engage. Stakeholder Engagement
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. Stakeholder Engagement
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Stakeholder Engagement
5. Economic Performance Indicators
Economic Performance
EC1 Direct economic value generated and distributed. Corporate Information; Community Impacts and Collaboration Our community reports provide a limited description of the economic impact the parks and resorts have on the local community.
EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change. Not Reported Our Form 10-K notes impact of long-term climate change on our tourism businesses.
EC3 Coverage of the organization's defined benefit plan obligations. Proxy Statement
EC4 Significant financial assistance received from the government. Not Reported
Market Presence
EC5 Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation. Not Reported
EC6 Policy, practice and proportion of spending on locally-based suppliers at significant locations of operation. Not Reported Our community reports provide a limited description of the economic impact the parks and resorts have on the local community.
EC7 Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation. Not Reported
Indirect Economic Impacts
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind or pro-bono engagement. Community Community section and stories note examples of public investment in infrastructure.
EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts. Not Reported Our community reports provide a limited description of the economic impact the parks and resorts have on the local community.
6. Environmental Performance Indicators
Materials
EN1 Materials used by weight or volume. Not Reported
EN2 Percentage of materials used that are recycled input materials. Waste; Ecosystems; Product Footprint In addition to discussion of different initiatives throughout the company to integrate recycled materials into Disney products, our new wood policy and product footprint targets integrate goals around recycled materials.
Energy
EN3 Direct energy consumption by primary energy source. Climate and Energy
EN4 Indirect energy consumption by primary source. Climate and Energy
EN5 Energy saved due to conservation and efficiency improvements. Climate and Energy
EN6 Initiatives to provide energy-efficient or renewable energy-based products and services, and reductions in energy requirements as a result of these initiatives. Environmental Innovation; Community Reports
EN7 Initiatives to reduce indirect energy consumption and reductions achieved. Climate and Energy
Water
EN8 Total water withdrawal by source. Not Reported We announced a new target for water which requires local sites to create Water Conservation Plans.
EN9 Water sources significantly affected by withdrawal of water. Not Reported
EN10 Percentage and total volume of water recycled and reused. Water The Water section provides description of initiatves that help to reduce our water footprint.
Biodiversity
EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. Ecosystems; Conservation Report
EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. Nature Conservation
EN13 Habitats protected or restored. Inspiring Kids and Communities; Nature Conservation; Ecosystems
EN14 Strategies, current actions, and future plans for managing impacts on biodiversity. Ecosystems We announced a new Ecosystems Integrated Approach to development.
EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. Not Reported
Emissions, Effluents and Waste
EN16 Total direct and indirect greenhouse gas emissions by weight. Climate and Energy
EN17 Other relevant indirect greenhouse gas emissions by weight. Climate and Energy
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. Climate and Energy
EN19 Emissions of ozone-depleting substances by weight. Not Reported
EN20 NOx, SOx, and other significant air emissions by type and weight. Not Reported
EN21 Total water discharge by quality and destination. Not Reported
EN22 Total weight of waste by type and disposal method. Waste
EN23 Total number and volume of significant spills. Not Reported
EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Bael Convention Annex I, II, III and VII, and percentage of transported waste shipped internationally. Not Reported
EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff. Not Reported
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. Product Footprint In addition to business-specific initiatives, we have established companywide goals in 2010 for sustainable paper and manufacturing.
EN27 Percentage of products sold and their packaging materials that are reclaimed by category. Not Reported
EN28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. Not Reported
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce. Product Footprint Our Product Footprint section discusses initiatives with EPA Smartway Program.
EN30 Total environmental protection expenditures and investments by type. Nature Conservation
7. Labor Practices and Decent Work
Employment
LA1 Total workforce by employment type, employment contract, and region. Disney Operations
LA2 Total number and rate of employee turnover by age group, gender, and region. Not Reported
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. Working at Disney
Labor/Management Relations
LA4 Percentage of employees covered by collective bargaining agreements. Working at Disney
LA5 Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. Not Reported
Occupational Health and Safety
LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs. Not Reported
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities by region. Not Reported
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. Not Reported See Park Safety and Employee Safety sections for brief information on our safety programs.
LA9 Health and safety topics covered in formal agreements with trade unions. Not Reported
Training and Education
LA10 Average hours of training per year per employee by employee category. Training and Development We do not average our training hours by employee. We provide number of participants and number of hours per training type.
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. Training and Development
LA12 Percentage of employees receiving regular performance and career development reviews. Not Reported We do provide information about our career development programs, but do not detail the percentage of employees that are involved.
Diversity and Equal Opportunity
LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. Diversity
LA14 Ratio of basic salary of men to women by employee category. Not Reported
8. Human Rights
Investment and Procurement Practices
HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. International Labor Standards Our Labor Standards section details how many of our facilities have received an assessment.
HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. International Labor Standards
HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. Not Reported We do provide information about our education initiatives, but do not include the total number of hours.
Non-discrimination
HR4 Total number of incidents of discrimination and actions taken. International Labor Standards
Freedom of Association and Collective Bargaining
HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. International Labor Standards
Child Labor
HR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor. International Labor Standards
Forced and Compulsory Labor
HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures taken to contribute to the elimination of forced or compulsory labor. International Labor Standards
Security Practices
HR8 Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations. Not Reported
Indigenous Rights
HR9 Total number of incidents of violations involving rights of indigenous people and actions taken. Not Reported
9. Product Responsibility
Customer Health and Safety
PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. Creating Safe Environments; Product Footprint; Supply Chain
PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services, by type of outcomes. Not Reported We track incidents of non-compliance by our vendors and licensees, but do not itemize them here.
Product and Service Labeling
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. Not Reported
PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. Not Reported
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. Not Reported
Marketing Communications
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. Partnering with Parents; Promoting Healthy Lifestyles
PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes. Not Reported
Customer Privacy
PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. Not Reported
Compliance
PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. Not Reported
10. Society
Community
SO1 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. Community; Community Reports
Corruption
SO2 Percentage and total number of business units analyzed for risks related to corruption. Not Reported
SO3 Percentage of employees trained in organization's anti-corruption policies and procedures. Not Reported
SO4 Actions taken in response to incidents of corruption. Not Reported
Public Policy
SO5 Public policy positions and participation in public policy development and lobbying. Participation in the Formulation of Public Policy
SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. Participation in the Formulation of Public Policy We disclose our U.S. contributions.
Anti-Competitive Behavior
SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes. Not Reported
Compliance
SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. Not Reported

We have self-declared our reporting to be Application Level B.

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