The Walt Disney Company Annual Report 2002
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 Letter to Shareholders
 

Executive Photo
Letter Part I
Letter Part II
Letter Part III
Letter Part IV
To Fellow Disney Owners and Cast Members

Here’s a quick rundown of some of the other investments in our Disney brand that have been made:

• Since 1996, we’ve grown the Disney Channel from 15 million subscribers to more than 80 million. Internationally, we’ve nearly tripled our Disney Channel subscribers from just two channels in Taiwan and the United Kingdom to 18 million households, with 12 distinct channels reaching 55 countries.

• Toon Disney launched just four years ago. It is already in 34 million homes. Next up in our growing suite of Disney cable properties is Playhouse Disney, to be born out of a programming block that we’ve incubated on the Disney Channel over the past several years.

• Radio Disney, launched in 1997, is now heard on 51 stations in nearly 60 percent of the country.

• Disney Theatrical Productions has gone from one show – Beauty and the Beast – to four shows that can be seen in 16 productions in nine countries.

• Disney Animation has released 13 animated sequels theatrically or direct to video since 1994. Combined, these pictures are expected to contribute profits of approximately $1 billion over their lifetime as well as generate significant double-digit returns.

• Disney Internet Group has established relationships to provide Disney-branded content to 22 major cellular telephone carriers in more than 20 countries around the world, including Japan, Taiwan, Germany, the United States and the United Kingdom. In the fourth quarter of 2002, the Disney Internet Group became one of the few Internet operations to be actually profitable. It has also embarked on an exciting new partnership with MSN.

• In Florida, we launched the Disney Cruise Line, which has an operating profit per passenger day that is among the highest in the industry and which generates some of our best guest-satisfaction ratings.

• Disney Consumer Products has developed the innovative Princess line of merchandise, which has gone from $100 million in retail sales in 2000 to $700 million in 2002.

• The Walt Disney Studios has broadened the audience for Disney live-action films with hits like Remember the Titans, The Princess Diaries, The Rookie and The Santa Clause 2.

• We have reached an agreement with Bank One and Visa to issue an innovative new credit card that will give cardholders the ability to accumulate Disney Dream Reward Dollars that can be redeemed for practically anything at Walt Disney World, Disneyland Resort, Disney Cruise Line, Disney Catalog, the Disney Store and DisneyStore.com.

• And, around the world, since 1996 we have opened four new theme parks and added 8,500 hotel rooms, with 115,000 square feet of convention space. Today, Walt Disney World is the number-one tourist attraction in North America; Disneyland Resort in Paris is the number-one tourist attraction in Europe; and Tokyo Disneyland Resort is the number-one attraction in Asia.

Just as we have expanded the Disney brand, we have worked equally hard to build ESPN’s market position and brand power. To fully appreciate ESPN’s strength, consider the fact that more than 87 million Americans aged 12-64 watch, listen, read or log onto ESPN-branded media in the average week, representing 44 percent of all people 12-64. The average American spends 43 minutes with ESPN media (TV, magazine, Internet or radio) in the average day. Male sports fans on average spend an hour and 44 minutes with ESPN media each day – 2.4 times that of the average person. Here are some of the things we’ve done in the last few years to make ESPN such a powerful presence in our lives:

• In 1996, ESPN had two domestic channels. Today, there are four ESPN channels and the subscriber base has grown by tens of millions. ESPN International now reaches 119 million homes in 140 countries and territories.

• ESPN.com is the leading stand-alone sports site.

ESPN The Magazine, launched in 1998, reaches 2 million readers worldwide, representing growth of 370 percent.

• ESPN Radio, launched in 2000 with 175 stations, none of them full-time, has grown to more than 700 stations, including 215 affiliates broadcasting ESPN 24 hours per day.

• ESPN has developed the X Games and has helped popularize the Skins Game.

• Toward the end of 2002, we announced the launch of ESPN Deportes, a 24-hour, Spanish-language sports network scheduled for the third quarter of 2003, and ESPN HD.

What these expansions and investments in Disney and ESPN have in common is that they all build on the uniqueness and relevance of these brands. In so doing, they have created a protective moat around these assets. In the case of the Disneyland Resort and Walt Disney World, the moat is literal as well as figurative; but in every case, these assets are safer and more secure so they can thrive in the years to come. Of course, we have businesses outside of Disney and ESPN. But they really must be considered in the context of these two main brands.

continue to part III of Letter to Shareholders >>

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Microsoft Chairman Bill Gates and Disney Chairman Michael Eisner, along with Minnie and Mickey, unveil the new family-friendly Internet service called Disney on MSN®.
 Microsoft Chairman Bill Gates and Disney Chairman Michael Eisner, along with Minnie and Mickey, unveil the new family-friendly Internet service called Disney on MSN®.

ESPN’s distinctive sports programming continues to attract fans across the country and around the world.
 ESPN’s distinctive sports programming continues to attract fans across the country and around the world.