The Walt Disney Company 2003 Annual Report
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LETTER TO SHAREHOLDERS
Part I
Executive Photo
Letter to Shareholders, Part I
Letter to Shareholders, Part 2
Letter to Shareholders, Part 3
Letter to Shareholders, Part 4
Letter to Shareholders, Part 5
Letter to Shareholders, Part 6
Letter to Shareholders, Part 7
Letter to Shareholders, Part 8


To Fellow Owners and Cast Members:

I’ve always believed that good news shouldn’t wait, so this year I thought I’d start right off with a review of the numbers. In 2003, we experienced solid earnings growth despite the difficult economic and geopolitical environment that prevailed during most of the year. Most significantly, our fourth quarter was very strong, with more than
double the earnings of Q4 in 2002, underscoring our confidence in generating growth in the new year. Equally important, we delivered free cash flow for the year that was up more than 50 percent over last year and continued to bolster our balance sheet. During fiscal 2003, our stock price appreciated 36 percent, compared to the S&P 500’s growth of 25 percent. These positive results are an outgrowth of the strategy outlined in my letter one year ago, a straightforward strategy with two broad, underlying components of (1) building and protecting our key brands and (2) creating long-term entertainment franchises. As we forge ahead, let me make clear that, while this year’s results were encouraging, we still have much to accomplish. Our goal is to generate strong growth and to reach new levels of achievement.

And the way we’re going to achieve those new heights was dramatically (and metaphorically) exhibited on October 9 at Epcot, where we opened Mission: SPACE. This new attraction takes guests on a realistic flight to Mars and demonstrates the qualities that make your company’s products so appealing. First of all, it’s totally unique. Where else can you experience the effect of rocket-powered lift-off, weightlessness in space and landing on the Red Planet? It’s so realistic that the NASA astronauts at the dedication told me it’s the closest thing they’ve seen to the experience of blasting off from Cape Canaveral. Secondly, unlike ordinary amusement park thrill rides, this one tells a compelling story. Everything we do at Disney is based on storytelling and, throughout our history, the best of the stories we tell are embraced by people around the world. Third, Mission: SPACE uses cutting edge technology. Throughout Disney’s history, we have always pushed the envelope of innovation in order to tell our stories in exciting new ways. Fourth, the attraction is an important example of how we have continued to build for the future throughout the economic downturn. While the total capital expenditure at our parks has been managed downward and will continue to be, we are still making targeted investments in order to provide outstanding new entertainment experiences at our parks and across the company. Because we have both enhanced our product and also increased operational efficiencies throughout the economic downturn, we believe that we are well poised for further improvement in performance as the general economy recovers.

 

continue to part II of Letter to Shareholders >>


Michael Eisner, chairman and CEO of The Walt Disney Company, joins Mickey at Walt Disney World for the famous mouse's 75th anniversary celebration on Nov. 18, 2003.
Michael Eisner, chairman and CEO of The Walt Disney Company, joins Mickey at Walt Disney World for the famous mouse's 75th anniversary celebration on Nov. 18, 2003.
Legendary Apollo 11 astronaut Buzz Aldrin takes the controls aboard the thrilling new Epcot attraction, Mission: SPACE, at Walt Disney World.
Legendary Apollo 11 astronaut Buzz Aldrin takes the controls aboard the thrilling new Epcot attraction, Mission: SPACE, at Walt Disney World.
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