Convenience and Accessibility

In order to reduce waiting time, Walt Disney Parks and Resorts continues to implement its patented FASTPASS^® technology at Disney parks around the world. This proprietary system allows guests to check in for an attraction in advance and later return to board through a special entrance without waiting.

Walt Disney Parks and Resorts has introduced handheld closed-caption and translation devices at Walt Disney World, allowing guests with hearing impairments or limited English fluency to fully enjoy attractions that feature dialogue or narration. Controlled by infrared technology, both devices are automatically timed to attractions, and the translation device – Ears to the World, Disney’s Show Translator© – provides a full range of dramatic effects so the listener does not miss any of the excitement.

Advanced technology is used for Pal Mickey, a plush Mickey Mouse “smart” toy that guides guests of all ages through Walt Disney World, enhancing their experiences with advice and entertaining commentary that is activated automatically.

Before they even arrive at a Disney destination, guests can visit the “Wild About Safety” Web site, where, as part of an extensive safety communications program launched last May, Timon and Pumbaa from The Lion King educate families about resort safety in a fun and engaging way.