To send an electronic message (e-mail) to Disney Shareholder Services, you must include the following information:

• the name of the registered owner(s)
• Disney account number
• any other items that will assist us in locating the account such as the stock certificate number (which is located in the upper left hand corner and begins with a letter), the address registered to the account, etc.

If we are unable to locate your account based on the information you provide, we may request that you re-submit your correspondence with additional information.

You may send us an e-mail by clicking here.

To Contact Us by Mail or Phone

MAILING ADDRESS

Disney Shareholder Services
500 S Buena Vista St MC 9722
Burbank, CA 91521-9722

Phone (818) 553-7200*
Fax (818) 553-7210

STREET ADDRESS

Disney Shareholder Services
611 N. Brand Blvd. Suite 6100
Glendale, CA 91203

DISNEY INVESTMENT PLAN

Disney Investment Plan
MC 9722
PO Box 7773
Burbank, CA 91510-7773

To Contact Us by Phone

Disney Shareholder Services can be reached at (818) 553-7200*. This number is equipped with an automated system to give shareholders answers quickly and efficiently.

Listen carefully to each of the options before making a selection. We find that the majority of shareholder questions can be answered at this website or through our automated messages.

If you would like to speak to a Shareholder Services Representative, press the star key (*) during any portion of the recorded messages. Please note that representatives are available Monday - Friday, 7:30 a.m. - 4:30 p.m. PST, excluding observed holidays.

Additionally, please note that our phone lines are very busy at the beginning of the week and during the morning hours of 7:30 - 11:00 a.m. We suggest that callers phone during our least busy hours which are in the later afternoon, and later in the week.

* Note: You must be 18 or older, or have the permission of your parent or guardian to dial this number.